Privacy Policy

Last updated: June 25, 2026

This Privacy Policy explains how Emargy LLC collects, uses, shares, protects, and retains personal information when you use our website, purchase products, activate licenses, download files, request support, book consultations, subscribe to updates, or work with us on services.

This Privacy Policy should be read together with our Terms of Use, Refund Policy, and any applicable checkout terms.

1. Who Controls Your Information

Emargy LLC, registered in Wyoming, United States, is responsible for the personal information collected through Emargy-owned websites, products, dashboards, and service workflows.

2. Information We Collect

Depending on how you interact with Emargy, we may collect:

Account information: name, email address, password hash, company name, phone number, country, and account preferences.
Order and billing information: billing name, billing email, company, country, order history, invoices, coupon use, payment status, payment provider identifiers, and tax-related details.
Product and license information: license keys, purchased products, plan or tier, activated domains, download records, update checks, support entitlement, license status, license validation history, and related product access records.
Support and inquiry information: contact messages, consultation requests, support tickets, replies, attachments, website URLs, technical logs you submit, project details, and service requirements.
Newsletter information: email address, subscription status, signup time, and communication preferences.
Technical information: IP address, browser type, device data, operating system, pages viewed, timestamps, referral URLs, cookies, security logs, server logs, and account activity logs.
Compliance and risk review information: country information, billing details, payment status, account activity, order history, domain information, license activation data, support request details, project information, fraud signals, dispute signals, and other information reasonably needed to review fraud, abuse, sanctions, export control, restricted jurisdiction, or payment processor compliance risks.
Analytics and marketing information: analytics identifiers and campaign interaction data if analytics or advertising tools are enabled.

We do not intentionally collect full payment card numbers. Card data is handled by the payment provider enabled at checkout, such as Stripe when available.

3. How We Use Information

We use personal information to:

create and manage accounts, orders, invoices, licenses, downloads, and support access;
process purchases, verify payments, prevent fraud, and maintain transaction records;
activate, validate, limit, and secure product licenses and update access;
respond to support tickets, contact forms, consultation requests, and service inquiries;
send transactional emails, product notices, security notices, support replies, and account messages;
send newsletter or marketing messages when you subscribe or otherwise opt in;
improve products, website performance, documentation, security, and customer experience;
detect abuse, enforce terms, protect systems, and comply with legal, tax, accounting, security, sanctions, export control, fraud prevention, and payment processor obligations;
review orders, accounts, payments, licenses, support requests, and service inquiries for restricted jurisdiction, fraud, abuse, or compliance risk;
reject, cancel, suspend, refund, or restrict access where required or appropriate for fraud prevention, sanctions compliance, payment processor rules, restricted jurisdiction controls, legal compliance, or enforcement of our terms.

4. Restricted Jurisdictions and Compliance Reviews

Emargy does not provide products, services, subscriptions, licenses, downloads, support, custom work, or business relationships to customers, users, entities, projects, or beneficiaries located in, resident in, operating from, or connected to restricted jurisdictions.

Restricted jurisdictions include, but are not limited to, Cuba, Iran, North Korea, Syria, Crimea, Luhansk, and Donetsk, as well as any other jurisdiction, person, entity, or activity restricted by applicable sanctions, export control rules, payment processor policies, or financial compliance requirements.

To help prevent restricted jurisdiction activity, fraud, abuse, or payment processor violations, we may review information such as country, billing details, IP address, account activity, payment status, order history, activated domains, license activity, support requests, project details, and other available indicators.

If we determine, suspect, or receive notice that an account, transaction, order, project, user, beneficiary, payment, or service request may involve a restricted jurisdiction or prohibited activity, we may reject the order, suspend the account, revoke licenses, disable downloads, stop support, cancel services, request additional information, or refund, void, or decline the transaction where appropriate.

5. Legal Bases Where Applicable

Where privacy law requires a legal basis, we process information to perform a contract with you, pursue legitimate business interests, comply with legal obligations, protect rights and security, prevent fraud and abuse, comply with payment processor requirements, review compliance risks, or rely on consent where required, such as for certain marketing communications or optional tracking.

6. Cookies and Analytics

We may use cookies, local storage, analytics tools, and similar technologies to operate the website, keep sessions secure, remember preferences, measure performance, understand traffic, prevent abuse, detect suspicious activity, and improve content.

If advertising or analytics pixels are enabled, they may collect usage information according to their own policies.

7. Sharing Information

We may share information with service providers that help us operate Emargy, including hosting providers, payment processors, email providers, analytics providers, security tools, storage providers, support tools, accountants, professional advisers, and contractors working under confidentiality or appropriate data handling obligations.

We may also disclose information if required by law, legal process, tax rules, fraud prevention, security investigation, sanctions or restricted jurisdiction review, payment processor compliance, enforcement of terms, protection of rights, or a business transfer such as merger, acquisition, restructuring, or sale of assets.

8. Payment Providers

When you pay through a third-party payment provider, that provider processes payment information under its own terms and privacy policy.

We receive limited payment-related information such as payment status, transaction identifiers, billing details, dispute signals, risk indicators, and fraud signals needed to complete the order, maintain records, prevent abuse, review compliance risk, and enforce our terms.

We may use payment-related information to verify orders, prevent fraud, comply with payment processor requirements, respond to disputes, and review whether an account, transaction, project, or beneficiary may involve a restricted jurisdiction or prohibited activity.

9. Marketing Choices

You can unsubscribe from marketing emails using the unsubscribe link where available or by contacting us. Transactional messages related to purchases, licenses, accounts, support, security, compliance, and legal notices may still be sent even if you unsubscribe from marketing.

10. Retention

We keep information only as long as reasonably needed for the purposes described in this policy, including account management, license access, support history, legal compliance, accounting, tax records, fraud prevention, dispute handling, sanctions or restricted jurisdiction review, security logs, and business operations.

Order, invoice, payment status, and license records may be retained for legal, accounting, tax, compliance, and audit purposes.
Support tickets and project communications may be retained to provide continuity, document decisions, investigate abuse, and protect legal rights.
Server logs, security records, and compliance review records may be retained for security, debugging, abuse prevention, fraud prevention, restricted jurisdiction review, and payment processor compliance.
Newsletter records are retained until you unsubscribe or the list is cleaned.

11. Security

We use reasonable technical and organizational safeguards designed to protect personal information, including hashed passwords, access controls, secure application practices, encrypted sensitive settings where applicable, server-side validation, and restricted administrative access.

No system is completely secure, and we cannot guarantee absolute protection.

12. International Transfers

Emargy is based in the United States and may use service providers in the United States or other countries. Your information may be processed in countries with privacy laws different from those in your location.

13. Your Rights

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or information about how personal information is collected and shared.

Some requests may be limited by legal, security, fraud prevention, accounting, tax, contractual, sanctions compliance, restricted jurisdiction review, dispute handling, or payment processor requirements.

We do not sell personal information. If privacy law gives you opt-out rights related to sale, sharing, targeted advertising, or certain profiling, you may contact us to exercise those rights where applicable.

14. Children

Emargy is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us and we will take appropriate action.

15. Third-Party Links

Our website, documentation, products, or articles may link to third-party websites or services. We are not responsible for their privacy practices, security, or content.

16. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated “Last updated” date.

17. Contact

Privacy questions or requests can be sent to [email protected] or through our contact page.